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Terms & Conditions






By submitting an Order to Air Pellets Direct you represent to us that you are over 18 years old and you comply with Section 21 of the Firearms act 1968 ( as below )

Section 21 of The Firearms Act 1968

Prohibits the possession of a firearm and ammunition (under any circumstances), by any person who has been convicted of a crime and sentenced to a term of imprisonment (or its equivalent for young persons) of 3 months or more. The prohibition applies in all circumstances, including handling and firing at an approved shooting club or at a clay pigeon shoot where a certificate is not ordinarily required. It also applies to the possession or use of other categories of firearms and ammunition such as AIRGUNS or shot gun cartridges for which a certificate is not needed.

A sentence of 3 months to 3 years attracts a 5 year prohibition, a sentence of greater than 3 years attracts a life time prohibition.


Cookies are used on web site to keep track of the contents of your shopping cart. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. We Also use Google Analytics which is essential to the running of the web site to track our ROI, these cookies can include _UTMA, _UTMB, _UTMC,_UTMZ. We also use You Tube Videos on the web site these also uses their own cookies

Making A Purchase

Sorry please note we can not accept orders to BFPO addresses or PO BOX's, or collection boxes

All stock on the web site is subject to being in stock, as the site is not a live ordering system and we do run out now and then.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Debit / credit card payments via PayPal You don't have to have a PayPal account to use the PayPal service.

All prices displayed are valid for this website only. 

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We reserve the right to cancel any order as we see fit, but we shall give notice to why

We are not responsible for late delivery's that may of happened once the parcel has left us as we will try and get the parcel out to you as fast as we can.
Please contact us if you have any problems, problems do happen but we are always here to help.
Please report non-delivery after 5 days but before 10 days  of placing the order.  IF over 30 days there is nothing we can do to find your parcel, refund for the goods, or anything, it is down to you to let us know of a problem
Orders are dispatched by carrier to the name and address you have given to us. If we have received incorrect or inadequate information for the delivery of the goods we cannot accept any liability for late or failed delivery as a result of this. Our Carriers delivery times are 8.30am - 6pm, during busy periods upto 7pm has been known.

If you fail to respond to cards or any communication from Parcel Force and the parcel is returned to us via the carrier.

We will refund the cost of the good minus an administration charge of £10.00
As for each parcel returned to us.

All Parcels Will need to be signed for by someone over 18.

Please be aware we do from time to time pack goods inside other goods, please always look inside other boxes like starter kits, or equipment if you can't find missing items We do this to reduce damages and save space

Privacy Policy

Air pellets direct do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

We do not send random marketing emails to personal email addresses (spam).

Electronic privacy is crucial to the ongoing success of the Internet as a service, commercial, and entertainment medium. Our policy is to keep the personal information we receive from our sites completely confidential, and used solely for internal purposes.
We will not share your personal information with any other parties.
The Information collected is your name, address, phone number any details that you enter while ordering this is used to send the order to you and to the correct delivery address and to collect the funds owed to Air Pellets Direct for your order.
We only use the information collected by this site to process the order
The information collected on ordering includes, Name, Address, Phone Number, card details, delivery address details and e-mail address no other information is collected by the site or us. We will not contact you unless we have to. No other person will be e-mailed.
We do not store or have access to card details.

We will only use the personal data to contact you if there and only if there is a problem with an order of which you have requested and in accordance with the Data Protection act 1998.
We are Data Protection Registered ( Larsen Homebrew(UK) Ltd. If you want to see what information we hold about you please contact us and we will copy the page by screen grab and send it to you all FREE OF CHARGE.

Delivery Schedule

We process your order as soon as we can. We will normally send your order to you within  2 business days.
Back Orders  If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK,  20.0% VAT is added.

Guarantee / Damages

If a item is damaged, please inform us within 48 Hours of receipt the order
Please note mail order is mail order, some items will arrive with dents in, does not mean this is unusable we always try our best to pack the parcels correctly, but dents do happen, we don't class a dent as damage as the products are still usable.

Products sent to 3rd party agencies i.e Freight Forwarders it is the Forwarders responsibility to check the products are not damaged, before forwarding it on. If these products are illegal to be Forwarded on This is not our responsibility but the Forwarders responsibility, WE only send to the UK.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at

If you have any problems please phone, or e-mail Air Pellets Direct and we will endeavor to sort out the problem. Please phone 01252 341022 between 9.30am and 5.30pm GMT Monday - Friday. Call costs will change depending on how you phone but this is a Standard BT Phone line, NO PREMIUM RATES HERE

Please report non-delivery after 10 days of placing the order and IT MUST BE before 30 days. IF over 30 days there is nothing we can do to find your parcel, refund for the goods, or anything, it is down to you to let us know of a problem
If an item needs replacing please phone 01252 341022 or e-mail, so we can make arrangements.

If the goods are faulty the goods will be replaced free of charge or for a full refund if sent back within 30 days of you receiving the goods.

If the goods are ordered in error we will refund the goods in full but we can not refund the carriage if sent back within 30 days of you receiving the goods.

Complaints are handled on a one to one basis by phone or e-mail, even by post if a reply is not urgent and we will try and come to a satisfactory conclusion within 3 days of the complaint, all complaints will remain confidential and fair.

If you no longer require the goods that you have ordered you can return them within 14 working days, that begin on the day after you have received the goods. We can not refund the cost of the postage. This is your right to a cooling off period. We will refund Your Money within 30 days of us receiving the goods. Please when sending the goods back get a Proof of posting or even insure the goods in case it gets lost.
If we have sent the goods, with FREE P&P we have the right to remove the cost of the P&P before we refund the cost of the goods Current price for P&P is £6.50
If the goods get lost we can not refund the money but you should be able to make a claim through the shipper i.e.. Royal Mail or Parcel Force.
We can not refund items that are in a unsalable condition i.e. have been used unless they are faulty
This does not affect your statutory rights

Remittance Terms

Goods sold remain the property of Air Pellets Direct, Until paid in full, under UK Law
Errors and omissions are not accepted., This does not affect your statutory rights.

Web site orders are processed by:- 

Larsen HomeBrew (UK) Ltd T/A Air Pellets Direct
VAT Registration Number: 211307718, Limited Company Number: 04655902
At The company HQ which  is at Unit 3 Hawley Lane Business Park, Hawley Lane, Farnborough, GU14 8JE

Registered in England:  Communication House, Victoria Avenue, Camberley, Surrey, GU15 3HX